The Water Damage Restoration Process

If you have ever had to deal with flooding or leaks in your home, you might know a thing or two about water restoration and cleanup. There are specific steps and processes that are followed in the industry. SERVPRO of Chattanooga is not any different. Our team follows IICRC guidelines and uses a strategic process for our water restoration projects. 

Our Six-Step Process

SERVPRO of Chattanooga follows a thorough six-step water restoration and cleanup process that all our technicians and specialists have been trained in. Our six-step process has proven time and time again to be the best in the business. We take pride in taking every step seriously so your home or business is restored and cleaned up. Some of our steps include:

  • Water damage inspection and assessment of the property damage
  • Water removal or water extraction using our equipment
  • Replacing drywall, installing new carpet and cleaning damaged flooring
  • Major reconstruction for severe damages

Water Restoration Services

No matter the type, size or severity of your water damages, our team at SERVPRO of Chattanooga is the team you need to call. We use our six-step process for every water damage restoration project, and it has never failed us. Trust the Pro's! 

Water or Flood Damage?
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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

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