You'll Always Be in Good Hands with SERVPRO of Chattanooga

12/16/2019 (Permalink)

Here at SERVPRO of Chattanooga, your belongings, whether that be a property, furniture or antique bowls, will be taken care of. Our technicians are IICRC certified and receive training in water mitigation, mold remediation, fire restoration, and general cleaning. This allows us to perform at the standards that you deserve.

The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries. Throughout the certification process, our technicians will study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. 

In turn, this training provides our professionals with knowledge and critical thinking skills to understand the best course of action when any type of loss occurs.

Initial Franchise Training

SERVPRO Corporate Training Facility provides new Franchise owners training in Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning, and Mold Mitigation. This is the foundation of the training program designed by SERVPRO. The process is a 15-day hands-on course that provides the owners with valuable information.

Employee Certification Training

The Employee Certification Training is a series of course materials and examination process that SERVPRO Franchise employees complete to receive certification in the following:

• Crew Training
• Fire Restoration
• Water Restoration
• Carpet & Upholstery Cleaning

Web-based Training

Technicians and office staff have access to learn and test their knowledge of industry standards and professional quality.  These courses often are video presentations as well as support materials that challenge our technicians to be the best they can be for our customers.

At SERVPRO of Chattanooga, we encourage personal growth among our staff.  As our company grows and learns, we want our staff to follow suit. This course of action will in turn better our services to our customers.